Dish launches professional smart home installation service


OnTech Smart Services is Dish’s new direct-to-consumer brand that offers professional installation, configuration and training of a variety of smart home devices.

ENGLEWOOD, Colo. – Dish announces the launch of a new direct-to-consumer brand, OnTech Smart Services.

The installation service, which was initially rolled out to new buyers last year as part of KB Home’s KB Smart Home system, is in competition with Team of geeks and Amazon Smart Home Services, providing a wider range of consumers with professional installation, setup and training on a variety of smart home devices.

This isn’t Dish’s first attempt to provide this kind of service to consumers. In addition to its involvement with KB Home, it launched its Smart Home services to customers of its satellite TV service in 2011, expanding its offerings to include TV editing, surround sound and home networking.

In 2015, Select Dish Smart Home Services launched on Amazon Marketplace. Now, with the introduction of OnTech Smart Services, Dish is further expanding its reach and offering an even wider assortment of products and services.

OnTech Smart Services offers Google Nest, Ring, Yale, and more.

Some of the products offered to OnTech customers include Google Nest, Ring, Linksys, Wemo, Roku, Yale, Polk Audio, Klipsch Audio, and Linksys Velop Whole Home Mesh Wi-Fi System.

Consumers can purchase these and other smart home products and services online directly at and schedule same-day delivery and installation appointments.

Appointments include one-on-one training from a professional technician on how to use and customize their new smart home products.

The service also includes TV mounting, power relocation, fishing line, cable management, digital TV antenna installation and more.

“OnTech connects a growing group of consumers who want the convenience of a smart home, but don’t have the time or the know-how to get the most out of the latest devices,” said Nick Rossetti, senior vice president of ‘OnTech Smart Services. .

“Our goal is to connect people with things to make life easier and technology more accessible.”

11 initial markets

OnTech is initially launching in 11 major markets, with further expansion planned. Here are the first 11:

  • Atlanta
  • Dallas/Ft. Value
  • denver
  • Houston
  • Kansas City
  • Los Angeles
  • New York
  • Sacramento
  • Salt Lake City
  • San Francisco
  • Saint Louis

Dish has handpicked and professionally trained OnTech technicians for its Home Services group. As an authorized service provider for its partner brands, OnTech technicians receive one-on-one training from the manufacturers of every device in the OnTech product portfolio.

Treat yourself these types of smart home services to customers? Otherwise, you could be leaving money on the table.

This article first appeared on SSI’s sister publication EC Professional.


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