SAN DIEGO, November 17, 2021 / PRNewswire / – Work, the leading home care team management company, today announced that it has been awarded a $ 40 million Series C investment led by Lead Edge Capital joined by G squared and La Maison and followed by existing investors New Era, Magenta Venture Partners and Maor Investments. Lead Edge has invested in some of the most successful tech companies in the world, including Alibaba, Asana, Spotify, and Toast. The company will use the funds to expand its operations, while recruiting more talent and expanding its customer base.
Many home service professionals still use archaic business management methods – such as pen and paper or Excel spreadsheets – to manage everything from client scheduling to invoicing and tracking. Frustrated by the difficulty of effectively managing and developing the business side of their locksmith business, Idan Kadosh, and Erez Marom in partnership with the CTO Saar Kohanovich to launch an all-in-one service management platform that would allow them to focus only on what they love while outsourcing back office operations.
Today, the service is currently used by more than 100,000 professionals in the United States and Canada and has grown 200% per year for the past two years despite the pandemic. Each year, Workiz processes billions of dollars in transactions, handles millions of inbound and outbound calls, and serves over 17 million end users.
In addition to the new funding, Workiz is also rolling out a whole new set of customizable automated features on its platform, allowing managers to ‘set and forget’ most of the back office tasks that service companies face. daily. The suite of features helps Workiz users do everything from closing more leads to avoiding job cancellations. Users can also send customizable automatic reminders to their customers for billing and payments. There is even a “request for review” feature so that Workiz users can get positive customer reviews, increasing lead generation and improving the company’s reputation.
“As their businesses evolve, home service providers are making more calls than ever before, placing a greater emphasis on managing the back office work needed to maintain a healthy business,” said the CEO of Workiz. Adi (Didi) Azaria. “Workiz’s rapid growth over the past two years demonstrates a clear market need for our platform, and we are motivated to provide our customers with an industry-defining product that helps them strengthen their respective businesses. ”
“We are delighted to partner with Workiz given the huge market opportunity and the unique platform that integrates powerful automation software with various innovative features,” said Avery Rosin from Lead Edge Capital, a growth equity fund that has been an active vertical investor in software in companies like Mindbody, Weave and Toast. “The company’s rapidly growing customer list is a testament to the advantage that Workiz offers to any home service team, and we look forward to the next high-growth chapters as the company delivers its innovative products across the board. service management sector. “
“I currently use about 10 automations. I have implemented the online booking feature on my website and I also use Workiz for job estimates, field reports and review requests,” said Daniel Varon, owner of Professional Green Cleaning & Restoration. “This is especially great for follow-ups. Instead of letting my office handle all incoming reports, messages are sent automatically during a status update. Instead of making sure the team keeps track of each lead, she only has to submit a status update when the work is in. It also makes it easier for my customers to submit a review as they don’t have to go through other software. I have also seen a significant increase in the number of online reviews, which also makes it easier for me as a business owner to assess my team’s performance. ”
Workiz is an all-in-one SaaS platform for home service businesses across North America, providing professionals with the tools to successfully run their businesses by streamlining back office operations, enabling them to scale faster and smarter. Founded in 2015 by seasoned locksmiths, Workiz is used by home service businesses to plan and track jobs, schedules, payments, and more. The company has raised more than $ 60 million in total and was named one of America’s fastest growing companies in 2021. Workiz currently has over 80 employees. For more information, please visit www.workiz.com